Thriving Teams

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In-house Program Details

Thriving Teams in Healthcare: Building Sustainable, High-Performing Workplaces

In today’s healthcare landscape, fostering thriving teams is essential for delivering exceptional client care and ensuring the well-being of healthcare professionals. At the heart of this endeavour lies the cultivation of psychologically safe environments, robust self-leadership, and sustainable practices.

Michelle’s leadership programs—Psychologically Safe & Thriving Teams, Self-Leadership, and Thriving Sustainably—provide a comprehensive approach to strengthening healthcare teams.

By embedding psychological safety, professionals can collaborate openly, deal with the emotional “wear and tear” of work and perform at their best. Developing self-leadership skills enables individuals to navigate challenges with clarity and resilience, fostering a culture of accountability and strength.

In-house program details

  • Comprehensive Workbook and Resources

    All participants will be provided with a printed and bound workbook containing all of the workshop material, practical tools and frameworks discussed in the training.

    Resources

    After the workshop all participants will be provided with a link to an extensive list of resources and references as well as links to some helpful videos. These will help individuals utilise and consolidate the important concepts covered in the training. 

    Embedding Program : A 12 month resource

    The embedding program consists of 25 emails sent fortnightly, over a 12 month period, to all participants as a reminder of the key learnings from the training. Participants can sign up for the embedding program anytime after the program.

    Book

    Each organisation receives several copies of Michelle’s book Leading Above the Line: Applying neuroscience to build psychologically safe and thriving teams - more details about the book can be found here

    Certificates

    Certificates of attendance are able to be emailed to your program coordinator to distribute to your team.

  • Depending on your needs, we will schedule 1-2 planning meetings to ensure we align the facilitated workshop with your team needs and expected outcomes.

    Once the workshop is over, you are able to schedule a follow up meeting with Michelle to support the ongoing integration of the learnings and provide you with the opportunity for feedback about the workshop and logistics.

    If you have any policies, procedures, organisational charts or other documents that would provide Michelle with background about your workplace, you are encouraged to forward to Michelle prior to the workshop to give her time to review and better understand your workplace.

  • Training can be delivered online or in-person at your workplace or designated venue.

    The length and delivery method of programs can also be customised e.g. 1/2 day, full day, multiple days; training spread over a period of time, webinars (pre-recorded or live); Q and A sessions.

  • Booking & Cancellation Policy

    • 100% payable for the workshop at time of booking to secure confirmation.

    • To be paid within 30 days of receipt of invoice.

    • Travel expenses are invoiced separately after the workshop.

    • Please note we have a no cancellation policy. Bookings can be rescheduled with 60 days’ notice.

    Copyright Reminder

    You are very welcome to share the learnings from this training in your local workplace to up-skill the capability of the workforce, in a way that respects Michelle’s copyright and intellectual property. 

    However please be aware that this does not give anyone or any organisation permission to use this training program and resources for commercial purposes.

Supporting sustainable practices ensure healthcare professionals maintain energy and well-being, preventing burnout and encouraging long-term job satisfaction and workforce retention.

Together, these programs equip healthcare organisations with the strategies needed to cultivate engaged, high-performing teams in an ever-demanding environment.

Crafting a customised program for your team is one of Michelle’s greatest strengths. As an expert facilitator she can work with you to create an engaging and enlightening program for your team, influenced by your strategic direction and desired outcomes.

By investing in these key areas, healthcare organisations can create workplaces where both professionals and clients thrive, leading to improved outcomes and a more resilient healthcare system.

In-house thriving team programs

Psychologically safe and thriving teams

When workplace culture is rocky, the health and well-being of your team,  the quality of services provided to your clients and the reputation of your organisation are at risk. We offer two distinct but complementary programs to support:

Leading a Psychologically Safe Team – designed specifically for leaders, this course builds confidence and capability to foster a culture of trust, openness, and accountability.

Building a Psychologically Safe Team Culture – a team-based program that strengthens the collective skills, behaviours, and mindsets needed to work together in respectful, safe, and high-performing ways. 

  • You may wish to train your leadership team or entire workforce on psychological safety depending on your team structure. I have developed two programs to support you in this area:

    The Leading a psychologically safe team program ensures leaders understand the key levers required to build and foster a robust and psychological safe workplace and culture.

    This program explores

    • the key components necessary to build a psychologically safe workplace,

    • the research and contemporary approaches to addressing psychological safety,

    • the behaviours, values and commitments of senior leadership teams required to “turn the dial” on psychological safety,

    • the strengths and opportunities for shifting the culture in your workplace,

    • the 5 critical elements required to support workplace wide intervention.

    The Building a psychologically safe team culture program supports the development of optimal culture and teamwork in your workplace alongside a positive ecosystem that enables individuals to perform at their best. It also supports the creation of a sustainable, thriving workforce and individual professional and personal well being.

    Research shows that there are many components and skills that help guide teams to function in psychologically safe ways.

    In this program Michelle

    • explores the components of psychological safety,

    • supports individuals to identify and value their skills and strengths and share them in ways that boost teamwork,

    • applies neuroscience to enhance working relationships and teamwork,

    • supports the team to explore how to operate as an above-the-line team and articulate an agreed upon set of behaviours necessary for healthy teamwork.

  • At the end of training individuals will:

    • understand the components of psychological safety

    • approach teamwork with ownership and self-awareness and, recognise that every interaction in the workplace can build or undermine healthy teamwork, productivity and performance

    • take personal responsibility for valuing and acknowledging their own strengths and skills, which will in turn enhance their ability to appreciate and acknowledge the skills and strengths of others

    • be able to build a positive team ecosystem through understanding the neuroscience of good teamwork and the emerging area of interpersonal neurobiology.

Self-leadership

This intensive 1 day Self-Leadership program is essential to supporting your team to drive their own careers by encouraging self-awareness, self-leadership and self-management.

In today’s complex workplace experiencing continual change and challenge, leaders and employees benefit from developing superior self-leadership and self-management skills to maximise their potential and to contribute productively to their team.

 

  • Although familiar with the concept of leading others, leading oneself can be a game-changer.

    In this program, Michelle:

    • shares a practical model for self-leadership

    • enhances participant’s knowledge of self-awareness, self-leadership and self-management

    • explores the ramifications of not leading or managing oneself well

    • presents strategies for increasing personal agency, autonomy and empowerment

    • applies participant’s shared understanding of how the brain works in order to support the management of conflict and emotional triggers.

  • At the end of the training, participants will have 

    • developed their skills in self-awareness, self-reflection, self-leadership and self-management

    • built a more constructive and values-based relationship with themself

    • increased skills, knowledge and capacity to support their mental and personal wellbeing and thrive sustainably

    • improved their awareness of steps to build autonomy and empowerment to deal productively with workload and self-management

    • explored strategies for increasing personal agency, including greater communication and advocacy

    • improved understanding of the personal, professional and workplace ramifications of not leading or managing yourself well

    • improved their ability to apply  neuroscience to better manage conflict and emotional triggers of self and others.

Thriving Sustainably

This intensive 1 day thriving sustainably program provides professionals with a well-deserved chance to consider their own needs alongside those of their team in order to build practical strategies to strengthen professional sustainability.

It is an opportunity to consider the frameworks that can guide us to deepen self-care, strengthen professional wellbeing and prevent burnout.

  • A core component of this program is to address the responsibility workplaces have to create a psychologically healthy  environment that supports the wellbeing of the workforce.

    This program draws upon evidence-based research and contemporary wisdom from neuroscience about emotional intelligence, strengths and positive psychology, leadership development, as well as stress and energy management and mindfulness. In this program, Michelle will 

    • share language and frameworks with you and your team to support you to identify and reflect on the stressors within your sector and workplace.

    • explore the Thriving – Surviving – Overwhelmed continuum in order to support participants to achieve and maintain a thriving work-style

    • examine practical strategies to manage stress, emotional triggers and ways to apply self-leadership to optimise performance

    • apply neuroscience, neuroplasticity and a strength focus approach to support participants build an optimistic and resilient mindset

    • explore practical tools for self-assessment and self-monitoring

    • discuss organisational and contextual factors impacting the health and well being of individuals. 

    • share practical strategies to support  teams and individuals to thrive sustainably.

  • At the end of training your team will:

    • recognise the internal/external factors contributing to stress, including burnout, compassion fatigue and vicarious trauma

    • understand how to monitor wellbeing and the degree to which we can influence our experiences and take ownership of situations. 

    • have a range of practical tools they can apply in order to

      • strengthen skills around self-leadership and self-compassion

      • enhance emotional intelligence and be better equipped to deal with emotional triggers

      • manage energy levels and build better boundaries and balance around work-life.

      • navigate unreasonable demands, especially those we place on ourselves

      • develop an optimistic and strength focused mindset to thrive sustainably.

PARTICIPANTS’ FEEDBACK …..

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    "Michelle is a gifted trainer with extensive knowledge. She is so good at reading the room and delivering her messages appropriately."

    - Kate Wheller | Executive Officer | CIS Vic

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    "I really value being able to tap into your specialist knowledge that you have obviously been so passionate about developing. Your thoughtful consideration and ability to pitch training at the right level, your authenticity and dedication are obvious. Basically my entire team thought you were a legend!!"

    Kath Jones | Service Director | Justice Health & Forensic MHN | NSW Health

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    “Thank you for the workshop. The verbal office talk was very, very positive. For myself it was very useful – having been in the system for over 35 years I have been to a few similar workshops but yours was probably the most practical and down to earth yet!! “

    Sally McMahon | Rehabilitation Services Coordinator | Wagga Wagga Health Service

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    "We had a truly positive experience with Michelle yesterday, where participants were not only connected but enthused throughout the day. The delivery and content of Michelle’s workshop left a number of people energised to apply learnings from the session. We are so grateful to have shared the opportunity with her."

    - Team training co-ordinator

  • Michelle’s session on Self-Leadership and Financial Success truly hit home. Her insights reminded us all to slow down, reflect, and consider how leading ourselves well is the foundation for leading thriving, values-aligned practices. Thought-provoking, practical, and empowering — thank you, Michelle!

    Danielle Swinnerton & Nilushi Goonetilleke