Feedback given well, at the right moment, from a steady place, builds capability and strengthens the relationship.

Tricky conversations are a part of leadership, but they don’t have to be something you dread.

As leaders it is important to consider how we influence how others may feel. How we deliver feedback is a great place to start. When thinking of colleagues as ‘human first’, there’s a lot we can utilise to help us as leaders ensure we’re providing feedback that supports the humans we work with.